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Important - Please read before placing an order, if you purchase goods using this site you agree to be bound by these terms and conditions of sale


In these Terms and Conditions:—

1.1 - "AEL (Aberdeen) Ltd (hereinafter referred to as "the company") means AEL (Aberdeen) Ltd and any subsidiay that actually supplies goods ordered by you and any successor to the business of AEL (Aberdeen) Ltd;

1.2 - "The working day" means every day of a calendar year apart from weekends and statutory and public holidays;

1.3 - "Us" means AEL (Aberdeen) Ltd; and

1.4 - "You" and "yours" means the person or company ordering goods under these terms and conditions.


2.1 - is the retail on-line sales division of AEL (Aberdeen) Ltd;

2.2 - These conditions shall apply to all contracts for the sale of goods by AEL (Aberdeen) Ltd concluded via the website to the exclusion of all other terms and conditions, including any terms supplied by you at any time;.

2.3 - Any order placed by you in response to the goods identified on the website shall constitue an offer by you to purchase goods from the company which the company shall be free to accept or reject;

2.4 - The company must receive payment by credit card of the whole of the price for the goods (plus the amount of the delivery charges and any relevant taxes or duties which the Company is obliged to collect) that you order before your order can be accepted. Once full payment has been received and the Company has determined that it shall meet your order, the Company will confirm that your order has been accepted by sending an email to you at the email address you provided in your order form. The company's acceptance of your order evidenced by receipt at your email address of the Company's email brings into existance a legally binding contract between us.

3.0 - PRICE

3.1 - The prices payable for goods that you order (net of delivery and insurance costs and any applicable sales, export or import taxes, for which you must pay in addition) are the prices displayed on our website at the time you place anorder as confirmed by the Company's acceptance mail. In the case of any difference between the prices set out on the Company's website and the Company's acceptance email, the prices set out in the email shall apply;

3.2 - The Company reserves the right at any time to revise its prices without notice;

3.3 - You will be required to pay extra for delivery and insurance (and taxes if applicable) and it might not be possible for the Company to deliver some locations.


4.1 -You may withdraw your order for goods at any time up to the end of the seventh working day after the date of receipt by you of the goods provided youhave not altered or damaged the goods in any way, or unsealed them from their shrink-wrap or cellophane packaging. You do not need to give the Company any reason for withdrawing your order nor will you have to pay any penalty;

4.2 - The only circumstances in which you cannot withdraw your order are where you have altered or damaged the goods which you have already received (or the ones in relation to which you want to withdraw) unsealed them as described in condition 4.1 above or where you have failed to notify the Company of your wish to withdraw within seven days of your receipt of the goods;

4.3 - To withdraw your order in accordance with condition 4.1 above you must notify the company by email at the Company's email address and, where the goods have already been dispatched the Company will agree with you a method and price for the return of unwanted goods to the Company;

4.4 - If you have received the goods before you withdraw your order then, unless you have lost your right to withdraw because you have altered or damaged them in any way, or, unsealed them as described in condition 4.1 above or failed to notify the company within seven working days of your receipt of the goods of your wish to withdraw, you must send the relevant goods back to the agreed Company's return address at your own cost and risk. If you withdraw your order before you receive the goods but the Company has already processed the goods for delivery, when you receive the goods, you must not unpack, alter or damage the goods and you must send the goods back to the agreed Company's return address at your own cost and risk as soon as possible;

4.5 - Once you have notified the Company that you are withdrawing your order, and provided that the goods in question are returned by you and received by the Company in the condition they were in when delivered to you, any sum debited to the Company from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order together with the agreed costs of the return of the goods to the Company.


5.1 - If the company has insufficient stock to deliver the goods ordered by you, or for any other reason does not accept your order, any sum debited by the Company from your credit card will be re-credited to your account and the Company will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Re-credit of the amount debited from your credit card shall be the only payment due by the Company to you where an order is not accepted or goods cannot be delivered to you. The Company shall not be liable to pay any additional compensation for losses or damages of any kind incurred by you as a result of non-fulfillment of your order (including, without limitation, lost profits and direct, indirect, consequential or special losses of any kind) whether or not you have notified the Company of the possibility of such losses.


6.1 - If your order is accepted, the Company will deliver the goods ordered by you to the address you give the Company for delivery at the time you make your order. Subject to availability, the Company will endeavour to provide that goods are delivered within 30 days from the date of the Company's acceptance email to you or as indicated on the website;

6.2 - You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and the Company will not be liable for their losses or destruction.


Save as provided by law, the only warranties and representations relating to the goods given to you by the Company, are those set out in the written documentation (if any) supplied with the goods in question.


8.1 - If the goods the Company delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, the Company shall have no liability to you unless you notify the Company by email of the problem within 7 days of the delivery of the goods in question such liability being no more than the value of the order;

8.2 - If you do not receive the goods ordered by you within 30 days of the date of which you order them, or as indicated on the website the Company shall have no liability to you unless you notify the company by email of the problem within 14 days of the date of expected delivery of the goods;

8.3 - If you notify a problem to the Company under this condition, the Company's only obligation will be, as its option:-

8.3.1 - To make good any shortage or delivery;

8.3.2 - To replace or repair any goods that are damaged or defective; or

8.3.3 - To refund you the amount paid by you for the goods in question together with any agreed costs incurred by you in returning any incorrect or damaged goods if so agreed to the company;

8.4 - Subject to condition 8.5 below the Company will not be liable to you for any direct or indirect or consequential or special loss or damage (including without limitation, any loss of profits) arising out of any problem you notify to the Company under the condition and the Company shall have no liability to pay any money to you by way of compensation other than, where applicable, to refund to you the amount paid by you for the goods in question and any agreed return delivery charges as set out in paragraph 8.3.3 above.

8.5 - Nothing in this condition is, however, intended to limit any rights you might have as a conumer under Scottish Law.


9.1 - The Company shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstances beyone its reasonable control.


10.1 - If any part of these conditions in unenforceable (including any provision in which the Company excludes its liability to you) the enforceability of any other part of these conditions will not be affected.


11.1 - The contract between us shall be governed by and interpreted in accordance with Scottish Law and you accept that Scottish law applies and that the Scottish courts shall have exclusive jurisdiction to resolve any disputes between us.


12.1 - These terms and conditions, together with the current website prices, the delivery details supplied by you by email to the Company, the information set out on the Company"s acceptance email to you, and the Company"s contact details set out on the website and the information set out on the invoice sent to you with the goods, comprise the entire agreement of the contract between you and the company. In particular nothing said by any sales person on behalf of the Company shall be understood to be a variation of these terms and conditions and the company shall have no liability should such representation transpire to be untrue or misleading

Copyright 2011 AEL Ltd, E & OE - Electrical Distributors in Aberdeen supplying Specialist Hazardous Area Electrical Equipment across the UK and Worldwide